Legal notice

Legal Notice

This page sets out the legal information for the FG Paws online store, in line with EU and Portuguese e-commerce law.

Store operator

  • Trading name: FG Paws
  • Registered address: 82 Rua Vale das Hastes, 2460-208 Alfeizirão, Portugal
  • Tax number (NIF): 301835241
  • Email: info@fgpaws.com
  • Phone / WhatsApp: +351 925 918 343

What we sell

FG Paws is an online store selling dog products, shipped from within Europe. Prices are shown in euros (EUR) and include applicable VAT unless stated otherwise.

Consumer rights & complaints

If something isn't right, email us first at info@fgpaws.com — we aim to resolve every issue directly.

As a Portuguese online seller, we also provide the official electronic complaints book (Livro de Reclamações Eletrónico): www.livroreclamacoes.pt.

EU customers may also use the European Commission's Online Dispute Resolution (ODR) platform: ec.europa.eu/consumers/odr.

Governing law

These terms and any purchase made through this store are governed by Portuguese law, without prejudice to the mandatory consumer protections of your country of residence within the EU.

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